NAIROBI, Kenya Dec 29 – Ride-hailing platform Bolt has released its 2023 Bolt Rewind data showing what customers across the world have in common, as well as Kenya customers’ unique transport trends.
Bolt, which is marking 10 years reaching over 150 million customers across more than 500 cities worldwide in 45 countries, noted that in 2023 the most popular pick-up days for Bolt ride-hailing globally were Friday and Saturday evenings.
According to Linda Ndungu, Bolt Country Manager, many customers were picked up from airports and train stations with over 4.8 million journeys taken with pets.
The data revealed that Friday was the most popular day for Food orders across the world while the most popular Bolt Food order was a cheeseburger.
KFC Streetwise 3 was the most popular dish ordered all year round while Bananas were the global Favorite under the groceries category.
Bolt Food in Kenya saw the most expensive order of 2023 placed for a total of sh89,000 and the largest number of individual Bolt Food orders placed by a customer at over 500 orders.
Also, Kenya experienced one of the furthest deliveries of the year at 98 km.
“This year, our over 150 million customers helped us take another step towards our mission to make better cities, and not private cars by choosing shared mobility options like ride-hailing, and Bolt Food for food delivery. To help us keep working towards our mission, we’re inviting everyone in Kenya to submit their ideas through our social media channels on how to make their city more people-friendly, and we’ll pick one to bring to life,” said Linda Ndungu, Bolt Kenya Country Manager.
Edgar Kitur, Bolt Food Country Manager, added that the company is looking forward to a year of innovation, growth and unparalleled service in the world of deliveries.
“In a remarkable year of milestones, our delivery service has not only met but exceeded expectations, setting new standards in efficiency and customer satisfaction. As we bid farewell to 2023, our couriers’ commitment has been pivotal. Looking ahead, we anticipate an even more dynamic year with exciting opportunities for our couriers to elevate their earnings,” said Kitur, Bolt Food Country Manager.
