NAIROBI, Kenya, Apr 23 – The Communications Authority of Kenya says it will take action against any Public Service Vehicle (PSV) Saccos and Postal offices operating illegal courier services.
According to the Authority’s Director General David Mugonyi, e-commerce players conducting these services without requisite licensing will be fined not less than Sh300,000 or imprisoned for 10 years.
Mugonyi stressed that CAK is responsible for facilitating domestic and cross-border e-commerce activities by licensing both national and international courier providers.
“Pursuant to section 49 of the Kenya Information and Communication Act,1998, any person found contravening these provisions commits an offense and shall be subject to penalties upon conviction,” he stated.
“To operate lawfully, it is important to obtain the appropriate license from the authority and maintain compliance with regulatory requirements at all times,” he added
Members of the public have been urged to verify the validity of courier service providers to ensure the safety of their items and prevent other risks associated with engaging unauthorized service providers.
Engaging with verified courier services also enables customers to be compensated in case their goods and items get lost.
“Members of the public are therefore advised to engage the services of licensed postal and courier operators to ensure the safety of their items and mitigate other risks associated with unauthorized service providers,” he stated.
A comprehensive list of authorized and licensed courier services has been published on the CAK’s website.
